Update PR Builder Troubleshooting docs
@@ -41,7 +41,8 @@ you might hit one of these issues:
You can check this by going to your `profile settings`_.
#. **Build status is not being reported on your Pull/Merge Request**.
- You need to make sure your webhook is properly setup
+ You need to make sure that you granted access to ReadtheDocs `OAuth App`_ to your/organizations account.
+ Also make sure your webhook is properly setup
to handle events. You can setup or ``re-sync`` the webhook from your projects admin dashboard.
Learn more about setting up webhooks from our :doc:`Webhook Documentation </webhooks>`.
@@ -49,3 +50,4 @@ If you have tried all the above troubleshooting and still getting issues,
please let us know by sending us an `email <mailto:support@readthedocs.org>`__.
.. _profile settings: https://readthedocs.org/accounts/social/connections/
+.. _OAuth App: https://github.com/settings/applications
