Updated README docs for adpasswd
@@ -5,15 +5,15 @@ This plugin provides IT Admins with the ability to rotate the password of an Act
### Setup and Dependencies
-1) Install the ldap3 module
+1. Install the ldap3 module
```
pip3 install ldap3
```
-2) In the Keeper record, put the user's current password in the "Password" field
+2. In the Keeper record, put the user's current password in the "Password" field
-3) Add the following Custom Fields to the record
+3. Add the following Custom Fields to the record
Name | Value | Comment
--------- | ------- | ------------
@@ -25,5 +25,17 @@ cmdr:rules | | Optional [password complexity rules](https://git
![](https://raw.githubusercontent.com/Keeper-Security/Commander/master/keepercommander/images/plugin_adpasswd.png)
-Note: Login field is not used. The user is identified with the cmdr:userdn custom field.
+### Notes and Troubleshooting:
+1. The Keeper "Login" field is not used for this plugin. The user is identified with the <strong>cmdr:userdn</strong> custom field.
+2. If you get the error "Error during connection to AD server":
+
+- Verified connectivity to the host server, make sure it is accessible. Download a tool such as the [Softerra LDAP Browser](http://www.ldapadministrator.com/download.htm) to test if you're able to connect to Active Directory.
+
+- Check that your Distinguished Name <strong>cmdr:userdn</strong> is set correctly. It needs to be exactly right or else the connection will fail. You can check the value of this from within the Softerra LDAP browser software or you can run the below command prompt utility on the AD Server:
+
+```
+C:\Users\craig>dsquery user -name Craig*
+"CN=Craig Lurey,CN=Users,DC=keeper,DC=test,DC=keepersecurity,DC=com"
+```
+For connecting as Craig in this scenario, make sure the <strong>cmdr:userdn</strong> custom field contains this exact string (without the quotes).
